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HELP

Frequently asked questions

Answers to the things people ask me most. If yours isn't here, get in touch and I'll happily help.

How do I look after my bag?

Washable with a bit of soap on a damp cloth. Do not machine wash.

Can I design my own bag?

Yes you can! Create an account and fill in the Design Youw Own form with as much detail as you have, including photos or sketches if you have.

What are your shipping, returns and refund policies?

Full details are on my Shipping, Returns and Refunds pages.

Where can I see your products in person?

I sell at fairs and markets around New Jersey through the year. Upcoming dates are on the Fairs & Markets page. I take card payments at every stall. If there's a particular piece you'd like to see, message me before the event and I'll do my best to bring it along.

Still have a question? Contact Me

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