HELP
Frequently asked questions
Answers to the things people ask me most. If yours isn't here, get in touch and I'll happily help.
How do I look after my bag?
Check what your bag is made of first.
If your bag has any cork, even just a panel or trim: wipe it clean with a little soap on a damp cloth. Do not put it in the washing machine.
If your bag is all cotton or canvas, with no cork at all: you can machine wash it on a gentle cycle, or spot clean it with a little soap and water.
Not sure which yours is? Get in touch and I'll tell you.
Can I order a custom bag?
Yes you can! Fill in the Design Your Own form and tell me about the bag you have in mind. I can change the color, size and details of any bag you see here. Want a different type of strap? OK! Want a different color? Can do! Pockets? Of course! Fill out the form and we can discuss any of these modifications. It's perfect for a gift, a special occasion or simply your own style.
What are your shipping, returns and refund policies?
Full details are on my Shipping, Returns and Refunds pages.
Where can I see your products in person?
I sell at fairs and markets around New Jersey through the year. Upcoming dates are on the Fairs & Markets page. I accept credit cards and cash. If there's a particular piece you'd like to see, message me before the event and I'll do my best to bring it along. I also take orders with a 50% deposit if the bag you wanted has sold.